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Top 20 Award 2016 Top 20 Award 2017 Top 20 Award 2018

Meet the Team

The day-to-day running of the Group's business is carried out by our management and administration staff based at our Head Office in Basingstoke.

Sean Gavin - CEO

Hartford Care's CEO, Sean Gavin, is a Chartered Accountant by background and joined Whites Group (Hartford Care's parent company) as Finance Director in 2000.

Shortly after Sean's arrival, Whites Group opted to change direction from the motor industry to care. Hartford Care was incorporated in August 2003, with Sean taking the lead as a founding director and shareholder.

Sean has been instrumental in growing and shaping Hartford Care to become the unique care provider it is today, with the values of Care, Comfort and Companionship at the core of the business.

Jo Gavin - Brand Director

Jo holds various qualifications relating to Health and Social Care including her Registered Managers Award and joined the company at the beginning of 2004 as General Manager. Originally from a background in customer care, Jo was promoted to Operations Director in June 2007. 

The company has grown tremendously since Jo’s appointment and, while the growth was very exciting, the company wanted to retain the family ethos and ‘home from home’ feeling, which is so much a part of the group.  In order to maintain this ethos, the new role of Brand Director was created, which Jo took up in June 2013, handing the operational role to Mike Smith.

Jo continues to be present within all of our homes and focuses on our culture and values - ensuring that our care homes are warm and welcoming.

William Dalton - Finance Director

William is a Chartered Accountant and Finance Director with 25 years’ experience gained across the technology, manufacturing, construction and property sectors helping SME businesses achieve growth.

Most recently William spent 15 years as Finance Director and Company Secretary at The Logic Group, a payment card processing and loyalty business, combining strategic leadership and influencing skills at senior level with a hands-on approach to delivering technical compliance and reporting.  He steered two rounds of private equity re-financing and led the Finance, Commercial and HR teams as collaborative business partners.

Hartford Care was delighted to welcome William as Finance Director in September 2014.

Leah-Marie Mills - HR Director

We were delighted to welcome Leah to the Hartford Care family in April 2013. Leah began her career in care at the age of 18 as a Care Assistant in a residential home, where she was duly promoted to part of the Management team. During this time, she also undertook a degree in occupational therapy and worked in a variety of health and social care settings as part of her training.

Leah then went on to develop a Learning Exchange Network in Devon, aiming to bring social care managers together to share good practice and improve management and leadership skills. She has since worked for Skills for Care, supporting social care employers across the South West with the development of the social care workforce. In 2012, Leah then managed one of our homes, Malden House in Sidmouth, for an interim period before going back to Skills for Care for a short while. Leah then rejoined Hartford Care as the Group HR and Training Manager in 2013. In addition to all her relevant work experience, Leah holds her Diploma Level 5 in Leadership & Management in Health and Social Care, and a CIPD Level 5 in Human Resource Management.

During her time at Hartford Care, Leah has worked hard to develop the Hartford Care Leadership and Development Programme & Stars of the Future Programme. In 2016, Leah was appointed the HR Director. 

Nicky Barnes - Regional Manager

Nicky joined Hartford Care in June 2017 with over 20 years’ experience in the care sector. She started her career as a support worker with Dimensions UK and soon progressed to become a Service Manager – a position she held for over 7 years. 


 Nicky went on to work as a Performance Coach for 4 years, prior to taking up her most recent role as Operations Director in 2015, managing and supporting Locality Managers, as well as being the Registered Manager for their Domiciliary Care Agency services.


 Nicky holds an NVQ Level 4 and Registered Managers Award, as well as qualifications in coaching and person-centred facilitation and training, both of which she demonstrates her continued commitment to in the way she manages and develops her teams.

Emma Jones - Regional Manager

Emma joined Hartford Care in June 2017 with a wealth of experience, having worked in the care industry for over 15 years, 9 of which she as a Registered Manager.


Emma has worked in a variety of different areas relating to dementia and older persons, learning disabilities and mental health services. She also has experience in residential and housing services through the Salvation Army and Sanctuary Housing.


Most recently, Emma has been working as a Regional Support Manager for Brighterkind, specialising in the management of housing and nursing care for older people and those with dementia, about which she is passionate. Besides her work experience, Emma also holds her NVQ Level 4 and Registered Managers Award.

Sue Kent - Quality Support Manager

Sue Kent has been part of the team at Newland House since 1994. Sue initially worked as a Care Assistant before progressing to Supervisor, Deputy Manager and finally Care Home Manager in 2008.

Sue holds her NVQ Level 4 in Health & Social Care and her Registered Managers Award. She has a particular interest in staff improvement through training and insists on "things being done properly" for the residents in her care.

Sue was promoted to Quality Support Manager for Hartford Care in October 2014.

Shirley Bartlett - Quality Support Manager

Shirley has worked for Hartford Care for over ten years and, was most recently the Registered Manager at Tegfield House in Winchester.


Shirley holds Health & Social Care Levels 2, 3 and 4, and has also worked as an NVQ Assessor.


Her recent promotion to Quality Support Manager is recognition of her push to constantly deliver care, comfort and companionship and her ability to inspire and lead others to do the same.

Diana Nisbet

PA to Sean Gavin

Angela Merrick

Facilities and Contracts Manager

Lidia Kostova

Management Accountant

Clare Storrow

Accounts Assistant

Peta Trevaskis

Accounts Assistant

Kasia Szczygiel

Accounts Assistant

Mohsin Mir

Payroll Administrator

Kathryn Cacace

HR Advisor

Rebecca Stevens

HR Administrator

Alison Hutchison

HR Administrator

Louise Chandler

PR & Communications Manager

Joanne Stevens

Accounts Manager (Isle of Wight)

Chloe South

Accounts Administrator (Isle of Wight)

Paulette Thompson

Training Manager (Isle of Wight)

Maryanne Scriven

Group Clinical Development Lead

Gary Bartlett

Maintenance Supervisor (Cluster)

Kevin Peebles

Maintenance (Cluster)

Peter Kinney

Maintenance (Cluster)

Mark Slowther

Chef (Cluster)

Join Our Family

When you join our family, each of you become a part of it. You will be working in a rewarding and fulfilling role that will challenge and excite you, and where every day is different. We have beautiful and homely environments to work in, where everyone is treated with dignity and respect and each individual is encouraged to reach for the stars.

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