The day-to-day running of the Group's business is carried out by our management and administrative staff based at our Head Office in Basingstoke.
Hartford Care's CEO, Sean Gavin, is a Chartered Accountant by background and joined Whites Group (Hartford Care's parent company) as Finance Director in 2000.
Shortly after Sean's arrival, Whites Group opted to change direction from the motor industry to care. Hartford Care was incorporated in August 2003, with Sean taking the lead as a founding director and shareholder.
Sean has been instrumental in growing and shaping Hartford Care to become the unique care provider it is today, with the values of Care, Comfort and Companionship at the core of the business.
Jo holds various qualifications relating to Health and Social Care including her Registered Managers Award and joined the company at the beginning of 2004 as General Manager. Originally from a background in customer care, Jo was promoted to Operations Director in June 2007.
The company has grown tremendously since Jo’s appointment and, while the growth was very exciting, the company wanted to retain the family ethos and ‘home from home’ feeling, which is so much a part of the group. In order to maintain this ethos, the new role of Brand Director was created, which Jo took up in June 2013, handing the operational role to our Regional Managers.
Jo continues to be present within all of our homes and in her role as Brand Director, focuses on our environment, culture and values, ensuring that our care homes are warm and welcoming. As part of her role, Jo delivers Hartford Care's 'Brand Training' to all new staff, an inspirational workshop that not only introduces staff to who we are and our history, but also focuses on our vision, mission and why we do what we do, ensuring we put our residents at our core at all times. Jo also leads our Quality Assurance team as Cluster Maintenance and Chef team.
William is a Chartered Accountant and Finance Director with 25 years’ experience gained across the technology, manufacturing, construction and property sectors helping SME businesses achieve growth.
Most recently William spent 15 years as Finance Director and Company Secretary at The Logic Group, a payment card processing and loyalty business. During his time he combined strategic leadership and influencing skills at senior level with a hands-on approach to delivering technical compliance. He steered two rounds of private equity re-financing and led the Finance, Commercial and HR teams as collaborative business partners.
Hartford Care was delighted to welcome William as Finance Director in September 2014.
Leah has worked within the care industry for over 15 years in care, management and HR roles and is also a trained Occupational Therapist. Her career started working as a care assistant within residential care, before progressing to a Home Manager role. Leah also has a vast amount of experience within the field of learning and development, developing the first 'Learning Exchange Network' in Devon and working for the Sector Skills Council, Skills for Care, supporting employers across the South West with the development of the care workforce.
Leah first joined the Hartford Care family in 2012, where she managed one of our care homes on an interim basis. She then re-joined the family in 2013 to manage all things 'people' in her role as Group HR, Training and Development Manager. Leah then became the HR Director in 2016. As well as leading all things HR, Leah also manages the PR & Communications function across the Group. In addition to all her experience and degree, Leah holds a CIPD Diploma in Human Resource Management as well as a Diploma in Leadership in Health and Social Care.
Leah's vision for Hartford Care is to be the Employer of Choice within each of our local areas. To Leah, this means attracting, developing and retaining the right people who share our passion, commitment and values and who are proud to work for the Hartford Care family.
Nicky joined Hartford Care in June 2017 as a Regional Manager and has over 20 years' experience in the care sector. She started her career as a support worker with Dimensions UK and soon progressed to become a Service Manager, a position she held for over 7 years.
Within Dimensions UK, Nicky went on to work as a Performance Coach for 4 years, and then took up a role as an Operations Director in 2015, managing and supporting Locality Managers as well as being the Registered Manager for their Domiciliary Care Agency services.
Nicky holds an NVQ Level 4 and Registered Managers Award, as well as qualifications in coaching and person-centred facilitation and training. Nicky continues to demonstrate her passion and commitment in these areas in the way she currently manages and develops her teams.
Emma joined Hartford Care in June 2017 as a Regional Manager, bringing with her a wealth of experience, having worked in the care industry for over 15 years, 9 of which as a Registered Manager.
Emma has worked in a variety of different areas including dementia and older people, learning disabilities and mental health services. She also has experience of working in residential and housing services through the Salvation Army and Sanctuary Housing.
Most recently, Emma has been working as a Regional Support Manager for Brighterkind, specialising in the management of housing and nursing care for older people and those living with dementia, about which she is very passionate. Besides her work experience, Emma also holds her NVQ Level 4 and Registered Managers Award.
Shirley has worked for Hartford Care for over 10 years as the Registered Manager at Tegfield House in Winchester.
Her promotion to Quality Support Manager in March 2017 recognises her drive and determination to constantly deliver care, comfort and companionship, as well as her ability to inspire and lead others to do the same.
Shirley holds her NVQ in Health and Social Care at Levels 2, 3 and 4 and also has worked as an NVQ assessor.
Sue Kent joined Hartford Care at Newland House from 1994 to 2014. During this time, Sue initially worked as a Care Assistant before progressing to Supervisor, Deputy Manager and finally Care Home Manager in 2008.
Sue was promoted to Quality Support Manager for Hartford Care group in October 2014.
Sue holds her NVQ Level 4 in Health & Social Care and her Registered Managers Award. She has a particular interest in staff improvement through training and insists on "things being done properly" for the residents in her care.
Group Clinical Development Lead
PA to Sean Gavin
Facilities and Contracts Manager
PR & Communications Manager
Accounts Manager (Isle of Wight)
Accounts Administrator (Isle of Wight)
Cluster Maintenance Supervisor
Cluster Maintenance (Isle of Wight)
Cluster Maintenance (Isle of Wight)
When you join our family, each of you become a part of it. You will be working in a rewarding and fulfilling role that will challenge and excite you, and where every day is different. We have beautiful and homely environments to work in, where everyone is treated with dignity and respect and each individual is encouraged to reach for the stars.View Openings