Manager's Letter

Hello and welcome to Hartford Court!

My name is Michelle Presdee and I became the General Manager of Hartford Court in August 2018. 

During my career I have always worked in adult social care. I started as a ‘tea girl’ and then an ‘auxiliary nurse’ in a nursing home. Following my degree and social work qualification I worked for many years as a social worker, specialising in working with older people. This role involved supported people maintaining their independence, which at times meant supporting people to move into a care home. This gave me insight into how people can flourish, and their life be enhanced by moving into the right care home. 
 
I have also spent twenty years working for the Care Quality Commission as an inspector. This has given me the skills and experience to know Hartford Court is a home which ensures residents are central and will be at the heart of all decisions made. Residents can be assured they will be treated with the core principles of dignity, privacy and respect at all times. All the staff team know and understand Hartford Court is the resident’s home and will ensure all they do encompasses the values people expect in their own home. Hartford Care has, at its heart, the core three values; Care, Comfort and Companionship.
 
Residents will be supported and encouraged to continue to follow their hobbies and dreams. We will do all we can to ensure residents are safe, comfortable and always have companionship. 

I am delighted and proud to be managing Hartford Court. We have a beautiful environment both inside and outside and I look forward to welcoming you and your loved ones soon!