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Manager's Letter

I would like to introduce myself as General Manager of West Cliff Hall situated in a lovely rural location overlooking Hythe marina on the outskirts of the New Forest. 

From a background in Hospitality Management I began my journey in the care sector in 2007.  I have been involved in the management of a variety of care homes in the south of England with experience in community support, troubleshooting and the turnaround of challenged communities to reach compliance.  

I have a passion for delivering person centred care and feel privileged to have been able to meet and support such a variety of characters. There are few jobs that allow the daily satisfaction and fulfilment that mine does allowing me to  make a difference in residents lives. I am excited to join Hartford Care, a company that champions family values. My goal is to create a warm, welcoming environment that is fun to live and work in.

I am proud to work with such a great team in West Cliff Hall who make each day meaningful to our residents and enhance their quality of life with care, compassion and companionship, focussing on the little things that make such a difference in our residents lives. The dedication and care they deliver creates a warm loving environment for all.

Jim Bowie

Our Team

Jim Bowie

Home Manager

Katie Dixon

Deputy Manager

Chelsey Veal

Administrator/Receptionist

Kieran Hogan

Home Admissions Advisor

Naomi Watkins

Senior Care Assistant

Kinga Kozakiewicz

Senior Care Assistant

Keeley Pitman

Senior Care Assistant

Kim Shiels

Senior Care Assistant

Caroline Fleat

Senior Care Assistant

Kim Gibson

Senior Care Assistant

Alex Varga

Senior Care Assistant

Kay Shepherd

Senior Care Assistant

Sandra Effeny

Care Assistant

Samantha Henry

Care Assistant

Maryanne Kitcherside

Activities Coordinator

Megan Herkes

Care Assistant

Madhusmita Brookes

Care Assistant

Diane Speakman

Care Assistant

Melissa Ravizza

Care Assistant

Shelly Ashley

Care Assistant

Chantelle Bolger

Care Assistant

Tracy Stedmond

Care Assistant

Sarah Cowan

Care Assistant

Boicho Temelakiev

Care Assistant

Donna Williams

Care Assistant

Rhiannon Charnick

Care Assistant

Sharnie Brooks

Care Assistant

Menuka Gurung

Care Assistant

Laisiana Baleikadavu

Care Assistant

Cara Gilmore

Care Assistant

Emma Prince

Care Assistant

Charlotte Burgess

Care Assistant

Carol Turner

Care Assistant

Emanuel-Bogdan Barsan

Care Assistant

Christina Whittington

Care Assistant

Taya Reed

Weekend Receptionist

Laura Holloway

Activities Coordinator

Debbie Ogle

Activities Coordinator

Leonard Griffiths

Kitchen Assistant

Ivan Ivanov

Kitchen Assistant

Sarah Braithwaite

Activities Coordinator

Sharon Wells

Head Housekeeper

Amangul Neate

Care Assistant

Jessica Wells

Housekeeper

Ky Braithwaite

Housekeeper

Tracy Adcock

Housekeeper

Christine Humphreys

Housekeeper

Maureen Tubbs

Housekeeper

Susan Kitchener

Food and Beverage Assistant

Danielle Meffen

Care Assistant

Robert Parkes

Maintenance

Debra Harwood

Care Assistant

Ashleigh Tulloch

Care Assistant

Noraann Lydon

Care Assistant

Kayleigh Gallichan

Care Assistant

Declan Wells

Care Assistant

Ashton Fleat

Care Assistant

Zoie Wellbelove

Care Assistant

Zoe Dolan

Housekeeper

Hazel Ellis

Food and Beverage Assistant

Natasha Charnick

Care Assistant

Harry Harvey

Care Assistant

Thomas Whitemore

Housekeeper

Jason Piggott

Head Chef

Mariya Nencheva

Chef

Emily Neale

Chef

Molly Harrison

Care Assistant

James March

Care Assistant

Sheryl Hayward

Housekeeper

Pauline McIlwraith

Care Assistant

Join Our Family

When you join our family, each of you become a part of it. You will be working in a rewarding and fulfilling role that will challenge and excite you, and where every day is different. We have beautiful and homely environments to work in, where everyone is treated with dignity and respect and each individual is encouraged to reach for the stars.

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The staff, the surroundings, the environment have all contributed to my dad feeling like he never wants to be anywhere else.

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