Manager's Letter

Hello my name is Lisa Sellens and I am the Home Manager at Woodlands House located in the New Forest in Ashurst. Woodlands House is beautiful and I am proud to be part of the Hartford Care family.

I have been working in the care industry for over 10 years now and I have loved every second of it. I began my career at the age of 15 working in all roles in the health and social care sector and now I am the Home Manager at Woodlands House caring for up to 40 residents. My role is very rewarding and in my eyes I am part of an extended family.

As the Registered Manager of Woodlands House my role is to ensure the day to day running of the home is safe, well led and an enjoyable place to live and work and that my residents have a happy purpose filled enjoyable experience in life each and every day. My staff really need to be able to enjoy coming to work, people really are the heart of what we do. I strongly believe my residents lives should be full of joy, dignity and compassion. Living at Woodlands is part of a new venture for them and not the end to their long lived lives. I also believe my staff play a huge role within making sure my residents are cared for in a safe and compassionate manner.

I am very proud of everything that I have achieved in the past 10 years which includes an NVQ level 2, 3 & 5 in Health & Social Care, level 2 in Brain Injury and Deprivation of Liberty Safeguards/Mental Capacity. I am very passionate about what I do and the residents I care for, going home knowing I’ve made a difference in people’s lives and promoting happiness for my residents is a sense of achievement in itself.